Angela
Julie took such great care of us with our insurance needs for our new home! Julie‘s communication skills are excellent and she communicated with us frequently, supplying us with quotes and then helping us to whittle down to exactly what we were looking for in our price range. I give my highest recommendation to Julie and felt confident through the entire process that she was truly trying to find what was best for my husband and I! She is the BEST and I would not use anyone else. Give her a call, you will not be disappointed!
4/12/2024
Mitchell
Gephry was timely, responsive and knowledgeable.
4/26/2023
Renee
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
3/14/2023
Denton
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
6/21/2023
Suthida
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
4/18/2023
Pearl
Very helpful,answered all my questions and concerns. Friendly staff.
7/11/2023
Susan
Michele Brenner in the service department is great. She responds quickly and is very helpful.
9/01/2023
Silly
Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
3/18/2024
Joseline
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
3/23/2024
Ryhan
Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
4/20/2023
Enrique
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
10/12/2023
Marlene
The company made it easy for members to take care business……..
1/22/2024
Joanna
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
6/16/2023
UCF
Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
3/06/2024
Tim
This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.
10/11/2023
Vivian
The process was seamless and I get the required coverage at a good rate.
1/29/2024
T
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
11/01/2023
Stephen
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
7/31/2023
Starr
I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
10/02/2023
Melodie
Charlene was very helpful and on top of any question I had!
4/12/2024
Linda
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
4/07/2023
Jose
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
11/15/2023
Quita
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
9/16/2023
Don
Good service. Did everything I needed. Very helpful.
10/17/2023
Elaine
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
3/20/2024
April
Tara assisted me with getting my homeowner’s insurance policy over to the mortgage company after I was advised they didn't have proof of my coverage. Tara immediately sent over the information and stayed on the phone with me until she received confirmation that the declaration was received. Tara was very patient and professional and provided excellent customer service!
6/24/2023
Renae
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
7/13/2023
Yimmy
Nice service and good prices
11/08/2023
Jessica
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
2/17/2024
wincg8
I was very appreciative of Erick Wicker who helped us by providing a competitive quote for homeowners insurance and we ultimately selected the company he recommended. I will absolutely use Erick again for future insurance needs.
7/01/2023